在本月的补丁星期二活动中,在面向Windows 10系统发布累积更新的同时也向Office 365客户端发布了更新,但两个更新都因为错误而被紧急撤回。昨日微软宣布撤回Windows 10 Autopilot更新“KB4532441”之后,今天微软再次宣布由于存在下载错误撤回了Office 365的更新。
在12月11日的更新公告中,微软解释道Office 365 ProPlus用户尝试通过Configuration Manager下载Office 365客户端更新的时候,可能会出现阻止完成更新的情况。目前官方并没有提供导致出现这个下载错误的详细信息。
微软表示在下载本月更新的时候,可能会出现下面三个错误提示之一,包括
• 错误:无法下载内容ID
• 错误:无效的证书签名
• 错误0x800b0004:TRUST_E_SUBJECT_NOT_TRUSTED该对象不受指定操作的信任
根据官方链接的技术支持文档,自Verison 1902(Build 11329.x)及更高版本任意通道在安装Office 365客户端更新之后都会出现上述错误之一。而Verison 1902此前旧版本不受影响。
据需受影响的Office版本包括
Office 365 Client Update – Semi-annual Channel Version 1808 for x64 based Edition (Build 10730.20426)
Office 365 Client Update – Semi-annual Channel Version 1808 for x86 based Edition (Build 10730.20426)
Office 365 Client Update – Semi-annual Channel Version 1902 for x64 based Edition (Build 11328.20492)
Office 365 Client Update – Semi-annual Channel Version 1902 for x86 based Edition (Build 11328.20492)
Office 365 Client Update – Semi-annual Channel (Targeted) Version 1908 for x64 based Edition (Build 11929.20516)
Office 365 Client Update – Semi-annual Channel (Targeted) Version 1908 for x86 based Edition (Build 11929.20516)
Office 365 Client Update – Monthly Channel Version 1911 for x64 based Edition (Build 12228.20364)
Office 365 Client Update – Monthly Channel Version 1911 for x86 based Edition (Build 12228.20364)
Office 365 Client Update – Monthly Channel (Targeted) Version 1911 for x64 based Edition (Build 12228.20364)
Office 365 Client Update – Monthly Channel (Targeted) Version 1911 for x86 based Edition (Build 12228.20364)
微软表示已经撤消了这些更新,因此不再继续向Office 365设备提供更新。关于应该何时重新发布它们,尚无可用的ETA。
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